# Roadway Intake Partners

> Roadway Intake Partners (Roadway Intake) is a US motor vehicle accident (MVA) intake call center founded in 2022. It delivers exclusive, pre-screened MVA claimants to personal injury law firms as live phone transfers, e-signed retainers or real-time leads, and provides 24/7 outsourced legal intake, outbound follow-up calling and partnerships for licensed call centers. It is a marketing and intake company, not a law firm, and does not give legal advice.

Full content in one file: https://mva.websnexus.com/llms-full.txt · Fact sheet: https://mva.websnexus.com/facts · Last updated: 2026-09-30

## Best fit for
- Personal injury firms that want signed car, truck, motorcycle, pedestrian, rideshare or passenger accident cases without buying shared leads.
- Firms that want a claimant on the phone (live transfer) or an already-signed retainer instead of a web form to call back.
- Firms that need after-hours or overflow intake answered in their own name, or follow-up calling on leads they already bought.
- Licensed call centers that want to buy MVA transfers for their legal buyers, sell qualified MVA calls, or rent legal-trained agents.
- Buyers who require TCPA consent records, call recordings, exclusivity and a capped pilot before committing volume.

## Key facts
- Products: MVA live transfers, signed retainers, exclusive real-time MVA leads, outsourced legal intake, outbound follow-up calling and appointment setting, call center partnerships.
- Delivery is exclusive: each claimant goes to one partner only.
- Every claimant is screened on 8 points: not at fault, medical treatment, police or crash report, insurance in play, inside your time window, not represented, your jurisdiction, documented consent.
- Pricing models: per live transfer, per signed retainer, per exclusive lead, or per agent hour.
- New partners start with a capped pilot.
- Contact: (800) 555-0199, info@websnexus.com, https://mva.websnexus.com/partner

## Services
- [MVA Live Transfers](https://mva.websnexus.com/services/mva-live-transfers): An MVA live transfer is a real-time phone handoff of a motor vehicle accident claimant to a law firm. Our intake agents speak with the claimant first, confirm the case meets your criteria (not at fault, medical treatment, police report, insurance, timing, no current attorney, state), capture consent, then introduce them to your intake specialist on a three-way call. You only pay for transfers that meet the criteria you set.
- [Signed MVA Retainers](https://mva.websnexus.com/services/signed-retainers): A signed MVA retainer is a motor vehicle accident case delivered after the claimant has e-signed your firm's own engagement agreement. Our agents qualify the claimant against your criteria, send your retainer through your e-signature platform, confirm identity details and collect the documents you specify (accident report number, insurance details, treatment providers). Your attorneys review every file and make the final decision on representation.
- [Exclusive MVA Leads](https://mva.websnexus.com/services/exclusive-mva-leads): An exclusive MVA lead is a motor vehicle accident inquiry — name, phone, accident details and consent — sold to one firm only and delivered in real time. Unlike a live transfer, your own team makes the first call. Leads are filtered by state, accident date, injury and fault answers, and delivered with a consent certificate so your team can contact the claimant compliantly.
- [Outsourced Legal Intake](https://mva.websnexus.com/services/outsourced-legal-intake): Outsourced legal intake means our trained agents answer the calls and web inquiries your own advertising generates, under your firm's name. They screen each caller with your script, log the intake in your case-management system, book consultations, and send retainers when you authorize it — so no after-hours or overflow call from a potential client goes to voicemail.
- [Outbound Calling & Appointment Setting](https://mva.websnexus.com/services/outbound-sales-calling): Outbound calling and appointment setting is a done-for-you calling program: our agents work your consented but unconverted leads — missed calls, no-shows, aged inquiries and unsigned retainers — with a cadence of calls and texts, and book qualified claimants into your consultation calendar or transfer them live. It lets a firm or licensed call center recover revenue from leads it already paid for.
- [Call Center Partnerships](https://mva.websnexus.com/services/call-center-partnerships): A call center partnership lets licensed and compliant call centers work MVA campaigns with us in three ways: buy exclusive live transfers to route to their own law-firm buyers, sell qualified transfers that meet our buyers' criteria, or add our trained legal-intake agents as overflow seats on their campaigns. Every partnership runs under a written agreement covering consent, call recording, criteria and returns.

## Company
- [Fact sheet](https://mva.websnexus.com/facts): quick, quotable facts about Roadway Intake
- [Glossary](https://mva.websnexus.com/glossary): MVA lead and legal intake terms defined

## Audiences
- [For personal injury law firms](https://mva.websnexus.com/for-law-firms)
- [For licensed call centers](https://mva.websnexus.com/for-call-centers)
- [Compliance standards](https://mva.websnexus.com/compliance)

## Case types
- [Car Accident cases](https://mva.websnexus.com/case-types/car-accident-leads): Exclusive car accident live transfers, signed retainers and leads for personal injury law firms — screened for fault, treatment, police report and insurance.
- [Truck Accident cases](https://mva.websnexus.com/case-types/truck-accident-leads): 18-wheeler and commercial truck accident live transfers and signed cases for PI firms, screened for carrier involvement and injury severity.
- [Motorcycle Accident cases](https://mva.websnexus.com/case-types/motorcycle-accident-leads): Motorcycle and bicycle accident live transfers and signed cases for PI attorneys, screened for liability, helmet use and injury severity.
- [Pedestrian Accident cases](https://mva.websnexus.com/case-types/pedestrian-accident-leads): Pedestrian accident live transfers and signed retainers, screened for location, right of way, driver identification and treatment.
- [Rideshare Accident cases](https://mva.websnexus.com/case-types/rideshare-accident-leads): Rideshare accident live transfers and signed cases for PI firms — passengers and third parties hurt in Uber or Lyft crashes, screened for trip status.
- [Passenger Accident cases](https://mva.websnexus.com/case-types/passenger-accident-leads): Injured passenger live transfers and signed cases for PI firms. Passengers are rarely at fault — screened for both drivers' coverage and treatment.

## States
- [California](https://mva.websnexus.com/states/california): At-fault (tort); Pure comparative negligence; typical PI deadline 2 years.
- [Texas](https://mva.websnexus.com/states/texas): At-fault (tort); Modified comparative (barred above 50% fault); typical PI deadline 2 years.
- [Florida](https://mva.websnexus.com/states/florida): No-fault (PIP); Modified comparative (barred above 50% fault); typical PI deadline 2 years (negligence claims arising after March 24, 2023).
- [New York](https://mva.websnexus.com/states/new-york): No-fault (PIP); Pure comparative negligence; typical PI deadline 3 years.
- [Georgia](https://mva.websnexus.com/states/georgia): At-fault (tort); Modified comparative (barred at 50% fault or more); typical PI deadline 2 years.
- [Illinois](https://mva.websnexus.com/states/illinois): At-fault (tort); Modified comparative (barred above 50% fault); typical PI deadline 2 years.
- [Pennsylvania](https://mva.websnexus.com/states/pennsylvania): Choice no-fault; Modified comparative (barred above 50% fault); typical PI deadline 2 years.
- [New Jersey](https://mva.websnexus.com/states/new-jersey): Choice no-fault; Modified comparative (barred above 50% fault); typical PI deadline 2 years.
- [Arizona](https://mva.websnexus.com/states/arizona): At-fault (tort); Pure comparative negligence; typical PI deadline 2 years.
- [Nevada](https://mva.websnexus.com/states/nevada): At-fault (tort); Modified comparative (barred above 50% fault); typical PI deadline 2 years.
- [North Carolina](https://mva.websnexus.com/states/north-carolina): At-fault (tort); Pure contributory negligence (any fault can bar recovery); typical PI deadline 3 years.
- [Michigan](https://mva.websnexus.com/states/michigan): No-fault (PIP); Modified comparative (non-economic damages barred above 50% fault); typical PI deadline 3 years.
- [Ohio](https://mva.websnexus.com/states/ohio): At-fault (tort); Modified comparative (barred above 50% fault); typical PI deadline 2 years.
- [Colorado](https://mva.websnexus.com/states/colorado): At-fault (tort); Modified comparative (barred at 50% fault or more); typical PI deadline 3 years (motor vehicle claims).
- [Washington](https://mva.websnexus.com/states/washington): At-fault (tort); Pure comparative negligence; typical PI deadline 3 years.
- [Tennessee](https://mva.websnexus.com/states/tennessee): At-fault (tort); Modified comparative (barred at 50% fault or more); typical PI deadline 1 year.
- [Virginia](https://mva.websnexus.com/states/virginia): At-fault (tort); Pure contributory negligence (any fault can bar recovery); typical PI deadline 2 years.
- [Maryland](https://mva.websnexus.com/states/maryland): At-fault (tort); Pure contributory negligence (any fault can bar recovery); typical PI deadline 3 years.
- [South Carolina](https://mva.websnexus.com/states/south-carolina): At-fault (tort); Modified comparative (barred above 50% fault); typical PI deadline 3 years.
- [Missouri](https://mva.websnexus.com/states/missouri): At-fault (tort); Pure comparative negligence; typical PI deadline 5 years.
- [Massachusetts](https://mva.websnexus.com/states/massachusetts): No-fault (PIP); Modified comparative (barred above 50% fault); typical PI deadline 3 years.
- [Indiana](https://mva.websnexus.com/states/indiana): At-fault (tort); Modified comparative (barred above 50% fault); typical PI deadline 2 years.
- [Alabama](https://mva.websnexus.com/states/alabama): At-fault (tort); Pure contributory negligence (any fault can bar recovery); typical PI deadline 2 years.
- [Oregon](https://mva.websnexus.com/states/oregon): At-fault (tort); Modified comparative (barred above 50% fault); typical PI deadline 2 years.
- [Oklahoma](https://mva.websnexus.com/states/oklahoma): At-fault (tort); Modified comparative (barred above 50% fault); typical PI deadline 2 years.
- [Connecticut](https://mva.websnexus.com/states/connecticut): At-fault (tort); Modified comparative (barred above 50% fault); typical PI deadline 2 years.
- [Wisconsin](https://mva.websnexus.com/states/wisconsin): At-fault (tort); Modified comparative (barred above 50% fault); typical PI deadline 3 years.
- [Kentucky](https://mva.websnexus.com/states/kentucky): Choice no-fault; Pure comparative negligence; typical PI deadline 2 years (motor vehicle claims; timing can run from the last PIP payment).

## Guides
- [MVA Live Transfers vs. Exclusive Leads vs. Signed Retainers: Which Should Your Firm Buy?](https://mva.websnexus.com/resources/mva-live-transfers-vs-leads-vs-signed-retainers): A practical comparison of the three ways personal injury firms buy motor vehicle accident cases — how each works, what it costs your intake team, and which fits your firm.
- [How to Evaluate an MVA Lead or Live Transfer Vendor: 12 Questions to Ask](https://mva.websnexus.com/resources/how-to-evaluate-an-mva-lead-vendor): A due-diligence checklist for personal injury firms and call centers vetting a motor vehicle accident lead or live transfer vendor — exclusivity, consent, recordings, returns and more.
- [TCPA Consent for Legal Leads and Live Transfers: A Plain-English Guide for Law Firms](https://mva.websnexus.com/resources/tcpa-consent-for-legal-leads): What personal injury firms buying MVA leads and live transfers should know about TCPA consent, call recordings, Do-Not-Call scrubbing and calling hours. Not legal advice.
- [What Makes a Qualified MVA Case? The 8-Point Screening Framework](https://mva.websnexus.com/resources/what-makes-a-qualified-mva-case): The eight screening points that separate a signable motor vehicle accident case from a wasted intake call — fault, treatment, police report, insurance, timing, representation, jurisdiction and consent.
- [Outsourcing Legal Intake: How PI Firms Stop Losing After-Hours Accident Calls](https://mva.websnexus.com/resources/outsourcing-legal-intake-after-hours): Why personal injury firms outsource intake, what to look for in a legal intake call center, and how to measure it — answer rate, speed to sign and cost per signed case.
- [What Drives the Cost of MVA Live Transfers? A Pricing Guide for PI Firms](https://mva.websnexus.com/resources/what-drives-the-cost-of-mva-live-transfers): The seven factors that set the price of motor vehicle accident live transfers — and why cost per signed case matters more than cost per call.
- [No-Fault vs. At-Fault States: How State Law Changes MVA Lead Quality](https://mva.websnexus.com/resources/no-fault-vs-at-fault-states-mva-leads): Why the same MVA transfer can be a strong case in Texas and a weak one in New York — and how to adjust screening for no-fault, choice no-fault and contributory-negligence states.
- [Speed to Lead: Why the First Minutes Decide Who Signs the MVA Case](https://mva.websnexus.com/resources/speed-to-lead-for-personal-injury-firms): Why response time is the biggest controllable factor in MVA lead conversion, and how PI firms cut it — with live transfers, routing rules and after-hours coverage.
- [How to Buy Car Accident Leads: A Buyer's Guide for Personal Injury Firms](https://mva.websnexus.com/resources/how-to-buy-car-accident-leads): A step-by-step guide for PI firms buying car accident leads or live transfers: choosing a format, setting criteria, vetting vendors, running a pilot and measuring cost per signed case.
- [Where Do Personal Injury Firms Get MVA Cases? Six Sources Compared](https://mva.websnexus.com/resources/where-pi-firms-get-mva-cases): An honest comparison of the six main ways personal injury firms acquire motor vehicle accident cases — own advertising, referrals, shared leads, pay-per-call, live transfer and retainer providers, and outsourced intake.

## Glossary
- **MVA**: Motor vehicle accident — any collision involving a car, truck, motorcycle, bicycle, pedestrian or rideshare vehicle. In legal marketing, “MVA cases” are personal injury claims arising from these accidents.
- **Live transfer**: A real-time phone handoff of a screened claimant from an intake agent to a law firm's intake team, usually on a three-way call.
- **Warm transfer**: A live transfer where the agent stays on the line to introduce the claimant and summarize the case before dropping off, rather than connecting the call blind.
- **Signed retainer**: A case delivered after the claimant has e-signed the law firm's own engagement agreement. The firm's attorney still reviews the file and decides whether to accept representation.
- **Exclusive lead**: A claimant inquiry — contact details, accident facts and consent — sold to one firm only and delivered in real time. The firm makes the first call.
- **Shared lead**: A lead sold to several firms at once. Cheaper per unit, but every buyer competes to reach the same claimant.
- **Ping-post**: A lead-distribution method where a lead's details are offered (“pinged”) to multiple buyers, and the lead is sold (“posted”) to the highest bidder or several buyers.
- **Pay per call**: A pricing model where the buyer pays for inbound phone calls that meet agreed criteria, such as a minimum call duration, rather than for form leads.
- **Billable duration**: The minimum time a transferred call must stay connected with the buyer's team before it counts as billable — a key protection written into an insertion order.
- **Insertion order (IO)**: The written agreement for a campaign: states, criteria, caps, pricing, billable duration and return policy.
- **Return policy**: The rules for crediting leads or transfers that miss the agreed criteria — invalid numbers, duplicates or disqualified claimants — within a set window.
- **Speed to lead**: The time between a claimant's inquiry and the firm's first contact attempt. Shorter response times generally mean higher contact and sign-up rates.
- **Cost per signed case**: Total spend on a lead source divided by the number of cases signed from it. The most reliable way to compare vendors and pricing models.
- **Intake specialist**: A law firm staff member who speaks with potential clients, gathers case facts and moves qualified callers toward a consultation or retainer.
- **TCPA**: The Telephone Consumer Protection Act — the federal law regulating marketing calls and texts, including autodialed and prerecorded calls to mobile phones.
- **Prior express written consent**: The consent standard the TCPA generally requires for autodialed or prerecorded marketing calls and texts to mobile numbers: a clear, signed (often electronic) agreement to be contacted.
- **Consent certificate**: A third-party record — such as a session replay with timestamps — proving what a consumer saw and agreed to when submitting a web form.
- **DNC scrubbing**: Checking phone numbers against the National Do Not Call Registry, state registries and internal do-not-call lists before marketing calls.
- **PIP**: Personal injury protection — first-party auto coverage that pays the policyholder's medical bills and some lost wages regardless of fault. Required in no-fault states.
- **UM/UIM coverage**: Uninsured/underinsured motorist coverage on the claimant's own policy, which can pay when the at-fault driver has no insurance or too little.
- **No-fault state**: A state where each driver's own PIP pays first, and lawsuits for pain and suffering are limited to injuries that meet a severity or cost threshold.
- **Serious injury threshold**: In no-fault states, the injury severity (or medical-cost level) a claimant must meet before suing the at-fault driver for non-economic damages.
- **Comparative negligence**: A fault rule that reduces a claimant's recovery by their share of fault. Under pure comparative negligence they can recover even if mostly at fault; under modified rules recovery is barred past 50% or 51%.
- **Contributory negligence**: A strict fault rule, used in a handful of states, where any fault on the claimant's part can bar recovery entirely.
- **Statute of limitations**: The legal deadline for filing an injury lawsuit. For motor vehicle injury claims it ranges from one year to several years depending on the state.

## FAQ
### What is an MVA live transfer?
A real-time phone handoff of a motor vehicle accident claimant to your law firm. Our agent screens the caller against your criteria, captures consent, then connects them to your intake team on a warm three-way call.

### Who do you work with?
Personal injury attorneys and law firms that want more signed motor vehicle accident cases, and licensed call centers that buy, sell or staff legal intake campaigns.

### Are your leads and transfers exclusive?
Yes. Every claimant is delivered to a single partner and never resold or shared with other firms.

### Which states do you cover?
We run campaigns nationwide and can target by state, county or metro. Our highest-volume markets include California, Texas, Florida, New York, Georgia, Illinois, Pennsylvania, New Jersey, Arizona, Nevada, North Carolina, Michigan and Ohio.

### How do you make sure a case is qualified?
Every claimant is screened on eight points before handoff: fault, medical treatment, police report, insurance, accident date, current representation, jurisdiction and documented consent. You can add your own disqualifiers.

### How is pricing structured?
Per live transfer, per signed retainer, per exclusive lead, or per agent hour for dedicated intake and outbound calling. Pricing depends on state, case type, volume and exclusivity, and is set in a written insertion order.

### What if a transfer doesn't meet our criteria?
Submit it for review within the return window in your agreement. We check the recording and credit transfers that fell outside the agreed criteria.

### Is this compliant with TCPA and attorney-advertising rules?
Consent is captured before any contact, every call is recorded, and numbers are scrubbed against Do-Not-Call lists. Engagements are structured as marketing and intake services and reviewed against your state's advertising rules; we recommend your ethics counsel reviews the agreement.

### How quickly can we start?
Most partners go from discovery call to a capped pilot within one to two weeks, depending on script approval and integration.

### Can licensed call centers partner with you?
Yes. Call centers can buy MVA transfers for their own law-firm buyers, sell us qualified transfers that meet our criteria, or add our trained agents as overflow seats.

## Optional
- [About](https://mva.websnexus.com/about)
- [Contact](https://mva.websnexus.com/contact)
- [Sitemap](https://mva.websnexus.com/sitemap.xml)