RIROADWAYINTAKE

Case types

Six case types.Six screening scripts.

Each case type has its own questions, so your intake team gets the facts that matter for that kind of claim.

Updated

CASE TYPE 01

Car Accident cases

Car accidents are the highest-volume personal injury case type. We screen every car accident claimant for liability, treatment and coverage before they reach your team, so your intake specialists spend time on cases you can actually take.

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CASE TYPE 02

Truck Accident cases

Commercial vehicle cases involve higher policy limits and more complex liability. Our agents confirm commercial carrier involvement, capture carrier names and DOT details where the claimant has them, and flag catastrophic injuries for priority handoff.

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CASE TYPE 03

Motorcycle Accident cases

Motorcycle cases tend to involve serious injuries and contested liability. Our script captures the facts your attorneys need early — right of way, helmet use where relevant, witnesses and treatment — so you can evaluate quickly.

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CASE TYPE 04

Pedestrian Accident cases

Pedestrian claimants are usually seriously hurt and rarely at fault, but driver identification and insurance can be complicated. We confirm the driver was identified, the right-of-way facts and the claimant's own coverage before the handoff.

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CASE TYPE 05

Rideshare Accident cases

Rideshare cases turn on the driver's app status at the time of the crash. Our agents capture whether the claimant was a passenger, another driver or a pedestrian, and whether a trip was in progress, so your attorneys know which coverage tier applies.

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CASE TYPE 06

Passenger Accident cases

Passengers are almost never at fault, which makes these clean liability cases — often with more than one policy available. We capture both drivers' details and the claimant's relationship to the driver so your team can spot conflicts early.

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Next step

Get cases in your stateStart with a capped pilot.

Book a 20-minute partner call. We map your states, criteria and capacity, then propose a small pilot — before you commit to any volume.

Call (800) 555-0199Get Cases →