For law firms & call centers
MVA LiveTransfers.
An accident victim who has already passed our screening is warm-transferred to your intake line while they're still on the phone.
Updated
How it works
Step by stepfrom first call to delivery.
- 01Claimant respondsThe accident victim calls in or requests a callback from our consumer campaigns and opts in to be contacted.
- 02Agent screens the caseA trained intake agent works through your qualification script — fault, treatment, police report, insurance, date of loss, representation and jurisdiction.
- 03Warm handoffWe dial your intake line, introduce the claimant with a short case summary, and stay on until your specialist takes over.
- 04Record & reportYou receive the call recording, consent record and structured intake data in your CRM or by email within minutes.
Included
What'sin the box.
- Exclusive to your firm — never resold or shared
- Custom qualification script and disqualifiers
- State, county and case-type targeting
- Minimum call-duration threshold before a transfer is billable
- Call recording and consent certificate with every transfer
- Daily and hourly caps so volume matches your intake capacity
- Return / credit policy for transfers that miss criteria
Best for
Who itworks best for.
- Firms with a staffed intake team during business hours
- Firms that want to sign cases on the first call
- Licensed call centers adding MVA volume to an existing legal campaign
Pricing
Priced per billable transfer, with volume tiers and weekly caps.
All campaigns follow our compliance standards.
FAQ
MVA Live Transferscommon questions.
01What counts as a billable live transfer?
A transfer that meets the criteria agreed in your insertion order and stays connected with your intake team past the agreed minimum duration. Transfers that fall outside your criteria can be submitted for review and credited under the return policy.
02Are live transfers exclusive?
Yes. Each claimant is transferred to one partner only. We do not resell or ping-post the same caller to multiple firms.
03What happens if my intake team doesn't answer?
We attempt your intake line and any backup numbers you provide. If no one answers, the claimant is scheduled for a callback and the transfer is not billed.
Related
Otherservices.
Signed MVA Retainers
We screen the claimant, walk them through your firm's retainer by e-signature, and hand you a signed case file.
Learn more S-03 · LAW FIRMS & CALL CENTERSExclusive MVA Leads
Real-time, single-sold accident inquiries posted straight into your CRM for your team to call within minutes.
Learn more S-04 · LAW FIRMSOutsourced Legal Intake
Our agents answer your firm's own inbound calls and web leads, 24/7, using your script and your CRM.
Learn moreNext step
Get cases in your stateStart with a capped pilot.
Book a 20-minute partner call. We map your states, criteria and capacity, then propose a small pilot — before you commit to any volume.