For law firms
Outsourced LegalIntake.
Our agents answer your firm's own inbound calls and web leads, 24/7, using your script and your CRM.
Updated
How it works
Step by stepfrom first call to delivery.
- 01Script & systemsWe build your call flow, disqualifiers and escalation rules, and connect to your CRM or case-management software.
- 02Agent trainingAgents are trained on your firm, your practice areas and your tone before taking a live call.
- 03Answer every callOverflow, after-hours, weekends or full coverage — calls are answered in your firm's name.
- 04Weekly reviewsCall QA scores, answer rates and sign-up conversion reviewed with your intake manager every week.
Included
What'sin the box.
- Overflow, after-hours or 24/7 coverage
- Calls answered in your firm's name
- Consultation booking and retainer sending
- Spanish-language agents available
- Call recording, QA scoring and weekly reporting
Best for
Who itworks best for.
- Firms losing calls after hours or on weekends
- Firms scaling TV, radio or digital advertising
- Firms that want to test intake outsourcing before hiring
Pricing
Priced per agent hour or per handled call, depending on coverage.
All campaigns follow our compliance standards.
FAQ
Outsourced Legal Intakecommon questions.
01Can your agents use our case-management software?
Yes. We work inside your CRM or intake platform with user accounts you control, or post structured intakes through an integration.
02Do you offer Spanish-language intake?
Yes. Bilingual English/Spanish agents can be assigned to your account.
03Can we start with just after-hours coverage?
Yes. Many firms start with nights and weekends, then expand to overflow during business hours.
Related
Otherservices.
MVA Live Transfers
An accident victim who has already passed our screening is warm-transferred to your intake line while they're still on the phone.
Learn more S-02 · LAW FIRMSSigned MVA Retainers
We screen the claimant, walk them through your firm's retainer by e-signature, and hand you a signed case file.
Learn more S-03 · LAW FIRMS & CALL CENTERSExclusive MVA Leads
Real-time, single-sold accident inquiries posted straight into your CRM for your team to call within minutes.
Learn moreNext step
Get cases in your stateStart with a capped pilot.
Book a 20-minute partner call. We map your states, criteria and capacity, then propose a small pilot — before you commit to any volume.