RIROADWAYINTAKE

Compliance

Volumeyou can defend.

Law firms carry the risk when a vendor cuts corners. These are the standards every campaign we run — and every partner we work with — has to meet.

Updated

Standards

Six commitmentson every campaign.

STANDARD 01

TCPA-compliant consent

Express written consent captured before contact, with consent certificates or recordings available for every claimant.

STANDARD 02

Every call recorded

Full recordings for QA, dispute resolution and your own compliance file.

STANDARD 03

DNC & calling-hour rules

Federal and state Do-Not-Call scrubbing and calling windows based on the claimant's time zone.

STANDARD 04

No legal advice

Agents never give legal advice, evaluate case value or promise outcomes. Attorneys make every representation decision.

STANDARD 05

Exclusive, never resold

A claimant is delivered to one partner only. No ping-posting the same caller to multiple firms.

STANDARD 06

Ethics-aware structure

Pricing is structured as a marketing and intake service, reviewed against your state's attorney-advertising rules.

Agent conduct

What agentsalways do.

  • Identify themselves and the purpose of the call at the start of every call
  • Never give legal advice, estimate case value or promise an outcome
  • Never state or imply that they are attorneys
  • Honor any request to stop calling immediately and add the number to our internal DNC list
  • Route legal questions to the partner firm's attorneys

Your file

What youreceive.

  • Call recording for every live transfer and signed retainer
  • Consent record (recording or third-party certificate) for every lead
  • Timestamps, source and campaign ID on every record
  • Retention of consent evidence for the period set in your agreement

We're a marketing and intake company, not a law firm. Your attorneys make every representation decision.

Attorney-advertising, referral and fee rules vary by state; we recommend every partner firm have its ethics counsel review the engagement before launch.

Next step

Get cases in your stateStart with a capped pilot.

Book a 20-minute partner call. We map your states, criteria and capacity, then propose a small pilot — before you commit to any volume.

Call (800) 555-0199Get Cases →